Guarantee & Return Policy
We assure 100% satisfaction with every purchase.
If you are not happy with your purchase for whatever reason, please return it within 7 days of receiving your order for a full refund ( Except 5% Transaction fee).
Item is “not as described.”
An item is “not as described” if it is materially different from the item description or live demo. Then you may contact the author to give the right product, otherwise entitled to a refund of that item
Item doesn’t work it should be.
An item should work the way it is mentioned. If the item can’t easily be fixed or authors are unable to update the item with issues, then you are entitled to a refund. For these you must see the time period of support of the item. Otherwise merchants are may not be responsible for the issue.
Item support is not provided as Promised.
In accordance with the item support period of any item,if the author advertiser don’t provide support they should, then you may request a refund.
Why a refund may not be given
If the item is materially similar to the description and demo and works the way it should, there is generally no obligation to provide a refund in situations like the following:
- you simply change your mind or want something different product;
- you don’t want it after you’ve downloaded it;
- you bought an item by mistake;
- the item did not meet your expectations;
- you do not have sufficient expertise to use the item;
- you ask for goodwill; or
- you once downloaded an item and no longer has access to it.
If you and an author can’t come to an agreement about a refund, you can raise a dispute and have investigate the matter. We will make a decision based on all available information and you agree that our decision is final.